At the start, we identify your goals to determine the most productive and effective solution for your audience. We become familiar with their needs and we immerse ourselves in the subject matter. We meet with audience members, Subject Matter Experts and other stakeholders, as available.


Brainstorming leads to the design and development stage where we create a prototype (template), write outlines and storyboards and develop and refine drafts. All along, we test and evaluate the solution.


The solution is finalized and made available to the learners via a website, a Learning Management System (LMS), YouTube, CD or another method. The delivery method ties back to the goal and whether the training should be tracked, available when offline, accessible from certain devices, etc.